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Akino, owners of The Handbag Bar endeavours to attain 100% customer satisfaction.  In the unlikely event that you are not happy with a Gallery (stock) purchase, we will refund or replace your item within 28 days of purchase, stock pending.

HOW TO ORDER
Orders can be placed online, in-store and by post.  If you would like to place an order by post, please print the details from your shopping cart and send it to us with a cheque to:

Akino
2.15 Kingly Court
Carnaby Street
London
W1B 5PW
UK
Telephone: 020 7434 9999


All prices shown are in £ (GBP) sterling and include VAT.

Please make cheques payable to Akino Limited

Orders paid for by cheque will require 7 days for clearance.


DELIVERY
If you need an item for urgent delivery, please contact us and we will assist where possible.

Purchases made from The Gallery, stock permitting, will be delivered to you within 5 working days, or sooner. If an item is out of stock, we will contact you by phone, post or email as soon as possible to offer an exchange or refund.  Akino cannot be held responsible for late delivery or non-delivery of orders caused by postal or courier services used by the company or for any reason outside of the Company’s control.

Orders placed for customised handbags will be delivered between 4 and 5 weeks from the date of the order.

Our standard charge for postage and packing is £7 for both Gallery and customised (Shop) orders.  All orders will be shipped by recorded delivery.

RETURNS
Customised (Shop) orders may not be returned and will not be refunded. This does not affect your statutory rights.

In the event that you are not happy with your Gallery (stock) purchase, please return the item to us within 7 days of delivery with proof of purchase.  Please contact us within 7 days of delivery by email, or in writing to the above address and we will arrange a full refund on receipt of the goods.  It is however, your responsibility to ensure that the goods are properly protected, in their original packaging on their return journey.  Please ensure all items are returned by registered post. Please note that return postage costs are not pre-paid. 

Please do not hesitate to call us on 020 7434 9999 if you require advice about returning or exchanging goods.

COLOUR
Please note that the colour of the images may be affected by the availability of images or the technology used to access this site.  Please refer to the description of the product to confirm colour and dimensions.

STATUTORY RIGHTS
Nothing contained in the above affects or will affect the statutory rights of the Purchaser or the Recipient in relation to the quality, fitness or description of the goods supplied.

SECURITY STATEMENT
Purchases made online at Akino Limited are made through WorldPay, including the details of the purchase, are encapsulated using WorldPay’s own encrypted and digitally-signed protocol; this uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper proof.

LEGAL NOTICES

Copyright
All Web site design, text, graphics, shapes and the selection and arrangement thereof, Copyright © 2005 by Akino Limited. All rights reserved.

Terms of Use
When accessing and using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. Akino Limited makes no representation that this site or its contents are appropriate or available for use in any locations outside the United Kingdom. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. None of Akino Limited or any of its directors, employees, agents or representatives will be liable for damages (including, without limitation, any compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties) arising out of or related to, and the use of, this site or its contents.